What is the check-in and check-out policy at Alila Mayakoba?
Check-in is at 15:00 and check-out is by 12:00.
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Alila Mayakoba, El Marlyn Azul
294US$
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Key details
About Resort
Carreterra Federal Chetumal-Puerto Juarez Km 298,
El Marlyn Azul,
Mexico,
77710,
Quintana Roo
- Close to Mayakoba Beach
Great
8.6
9.1
3.9
4.6
Loved by guests
"We loved how family friendly this hotel is, there are families with children of all ages everywhere."
"Property is part of the MAYAKOBA group of hotels, all located in a eco friendly mangrove grove, with miles of canals, and on the beach."
"The beach beds, the spicy margaritas, the very modern and clean fitness center, the spacious and upscale rooms, and the fresh and delicious seafood, was all incredible."
Alila Mayakoba features a
Rooms & Amenities
Every room at Alila Mayakoba offers a
Dining & Leisure
Guests can dine at four restaurants, including fine dining at
Activities & Surroundings
Alila Mayakoba offers direct beach access and
Services & Business Facilities
The resort features a
Must-do experiences
- Explore the cenotes at Gran Cenote for a refreshing swim.
- Savor cochinita pibil tacos at Taqueria La Nave for lunch.
- Visit the Mayan ruins of Tulum for breathtaking ocean views.
- Take a boat tour in Sian Ka'an Biosphere for stunning wildlife.
- Stroll through Playa del Carmen's Quinta Avenida for shopping.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Plunge Pool Beach Front
3 persons
50 m²
1 King-size bed
Shower
Coffee machine
room details
Double Room Two Double Beds Lagoon View
4 persons
50 m²
2 Double beds
Shower
Coffee machine
room details
Ocean View Studio Plunge Pool
3 persons
76 m²
1 King-size bed
Shower
Coffee machine
room details
Suite Plunge Pool Lagoon Area
3 persons
100 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Hairdresser
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Cycling
- Tennis court
- Golf course
- Archery
- Yoga class
- Sports trainer
- Fishing
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Curtains
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Dining Onsite
At Alila Mayakoba, dining unfolds across four distinctive venues, each embracing the vibrant culinary tapestry of the Yucatan and beyond. From family-friendly spots to modern retreats, guests can indulge in a fusion of authentic regional flavors and global inspirations amid warm, inviting atmospheres.
Cocina Milagro
Mexican
Ambiance
Family friendly, Modern
Key Offerings
Savor traditional Mexican dishes crafted to accommodate gluten-free and dairy-free preferences, perfect for any meal of the day.
Reservation
not needed
Open for breakfast, lunch, and dinner
Casa Amate
Latin American
Ambiance
Modern
Key Offerings
A celebration of Latin American flavors in a stylish setting, perfect for a casual outing or an intimate gathering.
Reservation
not needed
Hours vary
Tinta del Pulpo
Mexican
Ambiance
Modern
Key Offerings
Experience a selection of modern Mexican dishes, inviting guests to explore the country's culinary richness in a contemporary environment.
Reservation
not needed
Hours vary
Sotavento
Mediterranean
Ambiance
Modern
Key Offerings
Enjoy a menu featuring vegan and gluten-free dishes, complemented by a refreshing ambiance perfect for lunch or evening dining.
Reservation
not needed
Open for lunch and dinner
Vegan Bar
Vegan
Ambiance
Family friendly, Modern
Key Offerings
A vibrant space dedicated to plant-based delights, making it an exciting choice for environmentally conscious diners.
Reservation
not needed
Hours vary
Location
Carreterra Federal Chetumal-Puerto Juarez Km 298,
El Marlyn Azul,
Mexico,
77710,
Quintana Roo
Map view
Carreterra Federal Chetumal-Puerto Juarez Km 298,
El Marlyn Azul,
Mexico,
77710,
Quintana Roo
City landmarks
Golf Course
El Camaleon Golf Course
1.2
km
Landmark
Punta Bete
1.5
km
Landmark
Playa
2.4
km
Museum
Zona Arqueologica Tulum
2.0
km
Beach
Xcalacoco
2.7
km
Event hall
Salon Tres Rios I
2.7
km
Landmark
Punta Venado
3.9
km
Golf Course
Grand Coral Golf Riviera Maya
3.5
km
Beach
Grand Coral Beach Club
4.4
km
Landmark
Church of Guadalupe
6.1
km
Gallery
Galeria Luis Sottil
5.9
km
Landmark
Xavage Park by Xcaret
6.7
km
Restaurants
Brisas Restaurant
70 m
Carretera Federal Cancun-Playa del Carmen km 298 Fairmont Mayakoba Hotel
OllaCeviche Bar
4.1
km
Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad
OllaCeviche
280 m
Andaz Mayakoba Resort Riviera Maya Carretera Federal Cancun - Playa del Carmen Km 298. Playa del Carmen-Solidaridad
Punta Bonita at Rosewood Mayakoba
570 m
Ctra. Federal Cancun Rosewood Mayakoba
The Tomahawk Den
3.6
km
Carretera Federal Chetumal-Puerto Juarez Km 298 Banyan Tree Resort- Mayakoba
Cello
3.6
km
Carretera Federal Chetumal-Puerto Juarez Km. 298 Banyan Tree Mayakoba Resort
Explore El Marlyn Azul
Local Excursions
Zona Arqueologica Tulum
5-minute drive
Ancient Mayan ruins perched above the Caribbean Sea, showcasing well-preserved structures and breathtaking coastal views.
Xavage Park by Xcaret
15-minute drive
An adventure park with thrilling water and land activities, including ziplining, rafting, and off-road driving for adrenaline seekers.
Brisas Restaurant
2 minutes' walk
A casual spot featuring local cuisine with fresh seafood and traditional Mexican dishes, ideal for a laid-back meal.
Punta Bonita at Rosewood Mayakoba
14 minutes' walk
Fine dining with coastal Mexican dishes and stunning ocean views, perfect for a romantic evening out.
Punta Venado
10-minute drive
An ecologically friendly beach club with evening entertainment options, including bonfires and beachside performances.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Alexander
United Kingdom,
February
2025
9.6/10
I had an amazing stay at this hotel! The service was outstanding, making my wife and I feel extra special during our anniversary trip. The overall ambiance was serene, perfect for a relaxing getaway. However, while the dining options were nice, they leaned towards the expensive side. Overall, a great place to unwind with excellent service and beautiful surroundings.
Rooms
10.0
The rooms were spacious and well-appointed, complete with complimentary snacks and drinks. We definitely felt pampered.
Service
10.0
Service was top-notch! Our server, Rocio, went above and beyond to make our experience unforgettable.
Location
10.0
The resort is beautifully located within lush tropical gardens, offering both tranquility and easy access to amenities.
Dining
8.0
Dining was enjoyable, with a variety of tasty options, but some dishes were a bit pricey. The breakfast buffet had plenty to choose from.
Facilities
10.0
The facilities are excellent, featuring a stunning beach club with a pool and easy access to water activities. Everything was clean and well-maintained.
Elliot
United Kingdom,
December
2024
9.0/10
We had a wonderful family getaway at the resort. The beach access from our room made it easy to enjoy the beautiful views while the kids napped. The staff were incredibly attentive, especially with accommodating our children's allergies. However, we did face some noise issues from nearby evening events and some delays with restaurant availability that may be a concern for families with small kids.
Rooms
9.0
Our room had amazing walk-out beach access, which was perfect for a relaxing vacation.
Service
9.0
The service was exceptional, with several staff members going out of their way to make our stay enjoyable, from thoughtful meal accommodations to attentive poolside service.
Location
10.0
The location was fantastic, right on the beach, making it convenient for family activities.
Dining
8.0
Dining options were varied and delicious, but not every restaurant was open every night, which limited our choices at times.
Facilities
9.0
The resort's facilities were well-maintained and kid-friendly, providing a lot of options for entertainment and relaxation.
Great beach access
Noise from events
Robert
United Kingdom,
December
2024
7.8/10
My experience at the resort was quite mixed. The location is beautiful with clean beaches and great pools, and the staff made sure we felt taken care of. However, the dining options were often disappointing, and our experience was dampened by some service issues. Overall, while I enjoyed the surroundings and the attentive staff, the frustrations with dining and check-in left me longing for what could have been a perfect vacation.
Rooms
8.0
The rooms were clean and comfortable, providing a peaceful retreat after a long day.
Service
9.0
The staff was extremely friendly and eager to help, especially around the pools and restaurants.
Location
10.0
The resort is set in a stunning area, with a clean beach and fantastic lagoon pools that make it feel like a paradise.
Dining
5.0
Though the restaurants had some delightful offerings, the dining experience often fell short, with long wait times and food that didn't meet expectations.
Facilities
7.0
The pools were well-maintained and provided a lovely environment to relax, but some amenities felt a bit lacking.
Ethan
United Kingdom,
November
2024
6.8/10
My stay at Andaz Mayakoba had its ups and downs. The rooms were spacious and clean, but the overall service left much to be desired. While the location is stunning with beautiful beach access, the dining experiences were disappointing, needing significant improvement. Overall, it felt like the resort had potential, but unfortunately, it fell short in several key areas.
Rooms
9.0
The room I stayed in was very spacious and absolutely gorgeous, with a big balcony overlooking the lagoon. It was also very clean, which I appreciated.
Service
5.0
Service was definitely lacking. There were times when staff were friendly and helpful, but overall, the response times were slow, and it felt like the staff was overwhelmed.
Location
7.0
The resort is nestled in a beautiful jungle area and has a fantastic beach. However, it is quite a trek to get from the main areas to the beach, which can be inconvenient.
Dining
5.0
Dining was disappointing; the menus were quite limited and often we ended up leaving the resort for meals because the food options were quite average.
Facilities
6.0
The resort has a beautiful layout, but the facilities themselves feel underwhelming compared to what you would expect from a 5-star resort. I noticed the pool area was nice but quite crowded.
Avery
United Kingdom,
November
2024
9.0/10
We had an amazing family vacation at the hotel, which felt like a relaxing retreat. The beachfront was pristine with beautiful white sands, and the lagoon area provided a great space for tranquility. Our spacious suite fit our family perfectly, though some dining options could use improvement, especially regarding kids' prices. Overall, it was a fantastic experience, and we can't wait to return!
Rooms
9.0
The suite was very spacious and easily accommodated our family of four, providing a comfortable stay.
Service
10.0
The staff was incredibly helpful and friendly, anticipating our needs and making our stay extra special.
Location
10.0
The beachfront location was breathtaking, and the property had easy access to the nature trails and other dining options within Mayakoba.
Dining
7.0
We enjoyed several dining experiences on-site, though we found Cocina Milagro's breakfast buffet a bit lacking in variety compared to other restaurants.
Facilities
9.0
The facilities, including the pool and beach accessibility, were excellent, with opportunities for water activities and nature exploration.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Alila Mayakoba guests are invited to a full breakfast served for free.
Pets
Pets are allowed on request.
Languages
English, Spanish, Portuguese, Russian
Number of rooms:
214
Former name
andaz mayakoba resort riviera maya, by hyatt
FAQs
About Alila Mayakoba
How far is Alila Mayakoba from Cancun International Airport?
The hotel is 45 km from Cancun International Airport.
What dining options are available at Alila Mayakoba?
The hotel features four on-site restaurants serving Mediterranean, Mexican, and Latin American cuisine.
What amenities does Alila Mayakoba provide for families?
The hotel offers a kids' club and a children's menu for family-friendly dining.
Is there a pool at Alila Mayakoba?
The hotel has an outdoor swimming pool available for guests.
What recreational activities can be enjoyed at Alila Mayakoba?
Guests can participate in activities such as snorkeling, canoeing, golfing, and archery.
How far is Alila Mayakoba from the Church of Guadalupe?
The Church of Guadalupe is located 6 km from the hotel.
What room amenities are available at Alila Mayakoba?
Rooms include air conditioning, a flat-screen TV, a minibar, a coffee/tea maker, and a balcony or terrace.
Does Alila Mayakoba offer Wi-Fi access?
Free Wi-Fi is available throughout the property.
What wellness facilities does Alila Mayakoba offer?
The hotel features a Mayan Oasis Spa with massage treatments, a hydrotherapy circuit, and a sauna.
Is parking available at Alila Mayakoba?
Free private parking is available on-site without a reservation.
What is the distance between Alila Mayakoba and the nearest golf course?
Alila Mayakoba provides access to El Camaleón Golf Club, located around 3 km away.
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Alila Mayakoba
8.6
8.3
km from center
265 US$
294 US$
per nightMobile-only price
